1.1 Citizen service points.

1.2. Website information security and personal data protection policies.

Information processing policies Ecolimpia SAS ESP.

Information processing policies Ecolimpia SAS ESP (Municipality of Yumbo)

1.3 Web site information security policies. 

1.4. E-mail for judicial notifications.

2.1 Announcements.

2.2 Frequently asked questions and answers. 

2.3. Glossary.

2.4. News.

2.5. Calendar of activities.

2.6. Information for children and adolescents.

2.7. Additional Information.

3.1. Mission and vision.

3.2. Functions and duties.

3.3. Processes and procedures.

3.4. Organization chart.

3.5. Directory of entities.

3.6. Directory of associations, associations and other interest groups.

4. Regulations.

5.1. Management and/or performance goals, objectives and indicators.

5.2. Citizen participation.

6.1. Control entities that oversee Ciudad Limpia Yumbo S.A. E.S.P. and supervisory mechanisms.

a. List of all the entities that oversee the obligated subject.

b. Internal and external oversight, reporting and monitoring mechanisms.

6.2 Information for vulnerable population

6.3. Judicial Defense

7.1 Procedures and services.

8.1. Registration of information assets.

8.2 Index of classified and reserved information.

8.3 Information publication scheme. 

8.4. Citizen participation on the publication scheme.

8.5. Document management program

8.6 Document retention tables. 

8.7. Publications registration

8.8. Reproduction costs

• No procedure at Ciudad Limpia Yumbo S.A. E.S.P. is free of charge.

8.9. Mechanisms for filing complaints and claims in relation to omissions or actions of the obligated entity.

8.10 PQRS Report.

9.1. Follow-up means for consulting the status of the PQRS.

• To follow up on your PQRS you can go to the Customer Service Center located at Calle 34 # 11-240 Yumbo Valle, or by phone at (052) 513 6331.

9.2. Form for the reception of requests for public information.

10.Registration of Ciudad Limpia Yumbo S.A. E.S.P.’s databases with the Superintendence of Industry and Commerce.